People Operations Manager

At NationBuilder we create software for leaders. We work with advocacy groups, nonprofit organizations, political candidates and parties, community organizers, and anyone else trying to make something happen in the world. Our customers come in all shapes and sizes, from small town organizers trying to win their school board election, to the largest political parties, candidates, and NGOs around the world. To learn more about NationBuilder, read about our mission, beliefs and values.

NationBuilder is actively seeking a People Operations Manager. You will report directly to the VP of People & Operations. You are a hands-on HR professional looking for an opportunity to learn and contribute to a thriving community culture. You will execute and optimize day-to-day HR operations across functional areas including: people analytics, compliance, HRIS/payroll system maintenance, administration of employee benefits, and internal communications. 

You will:

• Ensure people systems are configured and maintained in alignment with business strategies and compliance/operational requirements.
• Serve as subject matter expert on the HRIS and payroll infrastructure.
• Partner with finance to prepare domestic and global payroll.
• Partner with IT, finance and other department leaders to successfully execute projects and design sustainable workflows across the people tech stack.
• Lead the testing and promotion of new releases, configuration changes, integrations and other applicable functionality.
• Monitor and triage interface issues with compliance and third party vendor solutions.
• Work with data sources to support reporting and analytics that can be leveraged for meaningful action to impact business results and to meet all compliance requirements.
• Collaborate with teammates to ensure consistency, share best practices, improve processes and develop system knowledge.
• Partner with our Employee Benefit broker to manage the Employee Benefit program.
• Manage all leaves of absence.
• Communicate with staff on people-related matters.

To be successful in the role, you will have:

• Ability to analyze situations and propose thoughtful solutions quickly.
• Highly developed communication skills, with a rich relationship to reflective listening.
• Ability to work collaboratively and productively with outside partners and our global team.
• Critical thinking and problem-solving skills that equip you to generate creative solutions to complex challenges.
• Current knowledge of federal and state laws, statutes, regulations, policies and directives pertaining to benefits, payroll, and human resources practices and procedures.
• At least 5 years of experience in HRIS administration, configuration, user administration and maintenance supported by data loads, end-user troubleshooting, etc.
• Skill in managing HRIS operations across organizations and managing HR systems projects with attention to detail and accuracy.
• Experience using best practices to increase efficiency and effectiveness of people operations and programs through technology solutions.
• Skill in project management and effective written functional/technical communications. 
• A minimum of 2 years of experience administering Employee Benefits programs and leaves of absence.

You:

• Are a community builder aligned with NationBuilder’s mission and values.
• Are passionate about growing people.
• Are conscientious.
• Are always learning new things independently.
• Are a pragmatic problem solver.
• Appreciate and practice direct communication.
• Are both an eager listener and an active communicator. 
• Can see the big picture and execute it in fine detail.
• Are able to be open and creative in idea generation and methodical in execution.
• Have positive energy and a sense of humor. 
• See setbacks as an opportunity to grow and to, ultimately, transform.
• Have a “can do” attitude.
• Have the insight to know what’s most important for stakeholders.
• Are not afraid of owning a problem and seeing it through all the way to the end.